Complaints about funeral services

Written By For Good Digital

Complaints against funeral directors for unsatisfactory service can be made to Consumer Affairs Victoria (see ‘Contacts’, below).

In the case of overcharging, a claim can be made through the Civil Claims List of VCAT where the amount does not exceed $5000 (see ‘Contacts’, below).

Contacts

Births, Deaths and Marriages Victoria
www.bdm.vic.gov.au 

Consumer Affairs Victoria
www.consumer.vic.gov.au

Coroners Court of Victoria
www.coronerscourt.vic.gov.au

Victorian Civil and Administrative Tribunal
www.vcat.vic.gov.au 

Complaints about funeral services

Chapter: 9.5: Funerals

Contributor: Justin Rizzi, Barrister

Current as of: 1 September 2024

Law Handbook Page: 831

Next Section: 10.1: Negligence and injury

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After burial or cremation