More information & Contacts

More information

ACCC, Consumer Guarantees: A Guide for Consumers
www.accc.gov.au/about-us/publications/consumer-guarantees-a-guide-for-consumers

NSW Fair Trading, Consumer Guarantees
www.fairtrading.nsw.gov.au/buying-products-and-services/guarantees-contracts-and-warranties/consumer-guarantees

Contacts

Australian Competition and Consumer Commission (ACCC)
www.accc.gov.au

Australian Financial Complaints Authority (AFCA)
www.afca.org.au

Australian Securities & Investments Commission (ASIC)
www.asic.gov.au

Consumer Action Law Centre
www.consumeraction.org.au
Online legal help: Click on ‘Chat with us’

Consumer Affairs Victoria
www.consumer.vic.gov.au

Dispute Settlement Centre of Victoria (DSCV)
www.disputes.vic.gov.au
The DSCV has temporarily closed its phone line but it is still contactable via its website inquiry form.

Fitzroy Legal Service
www.fls.org.au 

More information & Contacts

Chapter: 7.3: Consumer guarantees

Contributor: Paul Latimer, Adjunct Professor, Swinburne Law School; Volunteer lawyer, Fitzroy Legal Service

Current as of: 1 September 2024

Law Handbook Page: 638

Next Section: 7.4: Taking action as a consumer