Contacts

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Australian Financial Complaints Authority (AFCA)
www.afca.org.au
On 1 November 2018, AFCA replaced the Financial Ombudsman Service, the Superannuation Complaints Tribunal (SCT), and the Credit and Investments Ombudsman. Complaints made to the SCT before that date will remain with the SCT.

Compensation Scheme of Last Resort
www.cslr.org.au

Australian Taxation Office (ATO)
www.ato.gov.au/individuals/super

Centrelink
Tel (superannuation): 13 23 00
www.servicesaustralia.gov.au

Financial Ombudsman Service (FOS) see Australian Financial Complaints Authority (AFCA)

Superannuation Complaints Tribunal (SCT) see Australian Financial Complaints Authority (AFCA)

Reviewing an insurer’s decision

Chapter: 5.6: Superannuation

Contributor: David Kelsey-Sugg, Barris

Current as of: 1 September 2024

Law Handbook Page: 368

Next Section: 5.7 Understanding credit and finance

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Reviewing an insurer’s decision