Where to get help and Contacts

Where to get help

If you need advice about a credit or consumer matter, contact the Consumer Action Law Centre (CALC).

The CALC is Australia’s largest specialist consumer legal practice, employing a team of solicitors with expertise in consumer litigation and dispute resolution. Its legal practice aims to achieve redress for low-income, vulnerable and disadvantaged consumers in Victoria who have suffered loss in any one of a variety of consumer law disputes.

If you are unsure whether credit is a good option for you, or you are having difficulty with debt, contact a free financial counselling service, such as the National Debt Helpline (see also Chapter 5.4: Financial counselling services).

Contacts

Australian Financial Complaints Authority (AFCA)
www.afca.org.au

Australian Securities and Investments Commission (ASIC)
www.asic.gov.au

Consumer Action Law Centre (CALC)
www.consumeraction.org.au

National Debt Helpline
Tel: 1800 007 007
www.ndh.org.au

Where to get help and Contacts

Chapter: 5.10: Unauthorised transactions and ePayments Code

Contributor: David Niven, Legal Consultant

Current as of: 1 September 2024

Law Handbook Page: 408

Next Section: 6.1 Tenancy

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Solving disputes with creditors