Contacts

  • Headspace (for people aged 12–25 years)
    National Youth Mental Health Foundation

    Tel: 1800 650 890 (9 am to 1 am daily)
    www.headspace.org.au

    Kids Helpline (for people aged 5–25 years)
    Tel: 1800 551 800 (24/7)
    www.kidshelpline.com.au

    MensLine Australia
    Tel: 1300 789 978 (24/7)
    www.mensline.org.au
    Confidential telephone and online counselling for men with family and relationship concerns.

    National Sexual Assault, Domestic Family Violence Counselling Service
    Tel: 1800 RESPECT; 1800 737 732 (Australia-wide, 24/7)
    www.1800respect.org.au

    Office of the eSafety Commissioner
    www.esafety.gov.au

  • Centres Against Sexual Assault (CASA)
    Tel (sexual assault crisis line): 1800 806 292 (24/7)
    www.casa.org.au
    There are CASAs throughout metropolitan and regional Victoria; see the CASA website for addresses.

    Child Protection – Department of Families, Fairness and Housing
    Tel: 131278 (24/7)
    www.dffh.vic.gov.gov.au

    Djirra (formerly Aboriginal Family Violence Prevention and Legal Service Victoria)
    Tel: 1800 105 303
    www.djirra.org.au

    Djirra – Melbourne office (head office)
    Tel: 9244 3333; 1800 105 303
    The Melbourne office services metropolitan Melbourne. Djirra also has offices in regional and country areas; see the website for addresses.

    Domestic Violence Resource Centre Victoria (DVRCV)
    Tel: 9486 9866
    www.dvrcv.org.au

    DVRCV is a specialist family violence organisation that trains workers and supports families to stop family violence.

    Financial Assistance Scheme (FAS)
    8.30am to 5.30pm on weekdays
    Tel: 1800 161 136
    fas.justice.vic.gov.au

    Housing
    Tel: 1800 825 955 (24 hours)
    www.housing.vic.gov.au
    This is statewide referral for emergency housing.

    Multicultural Centre Against Family Violence
    Tel (family violence help): 1800 755 988
    www.intouch.org.au
    inTouch is a Victoria-wide service that assists women from culturally diverse backgrounds affected by family violence.

    No to Violence Incorporating Men’s Referral Service
    Tel: 1300 766 491 (Monday to Friday, 8 am to 9 pm)
    www.ntv.org.au
    Provides counselling, advice and referrals for men concerned about anger and family violence (also provides a list of men’s behaviour change programs).

    Safe + Equal
    Tel: 8346 5200
    www.safeandequal.org.au/find-a-service/
    Safe + Equal is the peak body for specialist family violence services that support victim survivors in Victoria.

    Safe Steps: Family Violence Response Centre
    Tel: 1800 015 188
    www.safesteps.org.au
    Victoria’s 24/7 family violence support service.

    The Orange Door hubs
    www.orangedoor.vic.gov.au
    Each Orange Door hub provides access to women’s and children’s family violence services. Access the one nearest your location.

    Victims of Crime Helpline
    Tel: 1800 819 817 or text: 0427 767 891 (Seven days a week, 8 am to 11 pm)
    www.victimsofcrime.vic.gov.au

    Victims Legal Service
    Tel: 1800 531 566
    www.legalaid.vic.gov.au/victims-legal-service

    Victoria Legal Aid
    Tel (legal help phone line): 1300 792 387 (Monday to Friday, 8 am to 6 pm)
    www.legalaid.vic.gov.au

    Victorian Government Department of Families, Fairness and Housing (DFFH) – Child Protection
    Tel (general enquiries): 1300 475 170
    Tel (after hours crisis line): 13 12 78 (Monday to Friday, 5 pm to 9 am; weekends and public holidays, 24 hours)
    www.services.dffh.vic.gov.au/families-and-children

    WIRE: Women’s Information
    Tel: 1300 134 130
    www.wire.org.au
    WIRE is a state-wide, free and confidential information and referral service for women, non-binary and gender-diverse people.

    WithRespect
    Tel: 1800 LGBTIQ; 1800 542 847
    www.withrespect.org.au
    This is a free telephone counselling and family violence support service for the LGBTIQA+ community.

    Women’s Legal Service Victoria
    Tel: 8622 0600; 1800 133 302 (country callers)
    www.womenslegal.org.au
    Advice and legal services for women only.

Contacts

Chapter: 4.4: Family violence

Contributor: Dr Renata Alexander, Barrister

Current as of: 1 September 2024

Law Handbook Page: 267

Next Section: 4.5 Changing your name

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General advice for family violence survivors