Contacts

Adult Parole Board of Victoria
www.adultparoleboard.vic.gov.au

Australian Community Support Organisation (ACSO)
www.acso.org.au
ACSO provides services for ex-prisoners.

Centrelink
www.servicesaustralia.gov.au/individuals/centrelink

Corrections Victoria
www.corrections.vic.gov.au
Corrections Victoria oversees Victoria’s prison system.

DirectLine
www.directline.org.au
Provides alcohol and drug counselling and referrals.

Flat Out
www.flatout.org.au
Flat Out is a support service for women, trans, and gender diverse people leaving prison.

Housing support services
Tel: 1800 825 955 (24/7)
Connects callers with the nearest housing service.

Jesuit Social Services (JSS)
www.jss.org.au
JSS runs the ReConnect program, which supports people transitioning from prison to the community.

Justice Assurance and Review Office (JARO)
www.justice.vic.gov.au/contact-us/justice assurance-and-review-office-jaro
Part of the Victorian Government, JARO has an oversight role of Victoria’s adult correctional systems.

Justice Health
www.corrections.vic.gov.au/justice-health
Justice Health is responsible for delivering health services to people in Victoria’s prisons.

Lifeline
Tel: 13 11 14 (24/7)
www.lifeline.org.au
Provides general counselling and referrals.

Melbourne City Mission
www.mcm.org.au

MensLine Australia
www.mensline.org.au
Provides telephone and online counselling for men.

Post Sentence Authority (PSA)
www.postsentenceauthority.vic.gov.au
The PSA supervises people on post sentence orders.

Prison Law Handbook
https://prisonlawhandbook.fls.org.au/
A free online legal resource by Fitzroy Legal Service for prisoners and people supporting them. This website is whitelisted by Corrections Victoria and available for access by people currently in Victorian prisons.

Prison Network
www.prisonnetwork.org.au
Supports women who are, or have been, in Victoria’s prisons.

Safe Steps Family Violence Response Centre
Tel: 1800 015 188 (24/7)
www.safesteps.org.au

Salvation Army – Prison support
www.salvationarmy.org.au/need-help/prison support

SANE Australia
www.sane.org
Provides information and advice about mental illness.

SuicideLine Victoria
Tel: 1300 651 251 (24/7)
www.suicideline.org.au
Provides support for people who are contemplating, or who have been affected by, suicide.

Victoria Legal Aid (VLA)
Tel (legal help phone line): 1300 792 387
www.legalaid.vic.gov.au

Victorian Association for the Care and Resettlement of Offenders (VACRO)
www.vacro.org.au

Women’s Information and Referral Exchange (WIRE)
www.wire.org.au
Support, advocacy and information for women in Victoria.

WISE Employment
www.wiseemployment.com.au

Contacts

Chapter: 3.8: Imprisonment and the rights of people in prison

Contributor: Amity Mara, Manager – Policy, Advocacy and Projects Fitzroy Legal Service and Monique Hurley, Associate Legal Director, Human Rights Law Centre

Current as of: 1 September 2024

Law Handbook Page: 209

Next Section: 3.9: Understanding criminal records

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Introduction

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Complaints