Professional Standards Command

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The Professional Standards Command (PSC) is a unit of Victoria Police that is responsible for handling complaints about the conduct of Victorian police officers. When the PSC receives a complaint, the complaint is triaged (i.e. classified and sorted) by the Police Conduct Unit (PCU), which is a unit of the PSC. Then, the PSC can:

  • investigate the complaint;

  • refer the complaint to another operational police member for investigation; or

  • refer the complaint to the IBAC.

PSC investigators do not investigate all the complaints received about Victorian police officers. The majority of complaints are referred to other police regions, departments and commands for investigation. For example, in 2016–2017, the PSC only investigated around 12 per cent of complaints. For the PSC’s contact details, see ‘Contacts’ at the end of this chapter.

Professional Standards Command

Chapter: 12.4: Complaints against Victoria Police

Contributor: Jeremy King, Principal, Robinson Gill Lawyers; Accredited Personal Injury Specialist; Nick Boag, Teaching Associate & PhD candidate, Faculty of Law, Monash University; and Ella Keogh, Lawyer, Robinson Gill Lawyers

Current as of: 1 September 2024

Law Handbook Page: 1034

Next Section: Independent Broad-based Anti-corruption Commission

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