Contacts

Privacy: Commonwealth

Complaints or requests for more information about Commonwealth privacy laws may be made to:

Office of the Australian Information Commissioner (OAIC)
Tel: 1300 363 992
www.oaic.gov.au

Privacy: Victoria

Complaints or requests for more information about Victorian privacy issues and laws may be made to:

Victorian Health Complaints Commissioner
www.hcc.vic.gov.au

Victorian Information Commissioner
www.ovic.vic.gov.au


Credit-reporting bodies

Requests to access credit-related information can be made to credit-reporting bodies. The main Australian credit-reporting bodies are:

Illion Australia (formerly Dun & Bradstreet) 
www.illion.com.au/#illion-for-individuals

Equifax (formerly Veda Advantage)
www.equifax.com.au

Experian Australia Credit Services
www.experian.com.au


Healthcare identifiers

Australian Government’s Services Australia – individual healthcare identifiers
www.servicesaustralia.gov.au/individual-healthcare-identifiers

Industry-specific dispute resolution schemes for privacy complaints 

Australian Financial Complaints Authority (AFCA)
www.afca.org.au

Energy and Water Ombudsman Victoria
www.ewov.com.au

Public Transport Ombudsman Victoria
www.ptovic.com.au

Telecommunications Industry Ombudsman
www.tio.com.au

Tolling Customer Ombudsman
www.tollingombudsman.com.au 

Privacy legislation in other jurisdictions

Chapter: 12.2: Privacy and your rights

Contributor: Melanie Casley, Senior Privacy Consultant, Salinger Privacy

Current as of: 1 September 2024

Law Handbook Page: 1020

Next Section: 12.3: Freedom of information law

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Privacy legislation in other jurisdictions