Complaints to the Information Commissioner

Written By For Good Digital

Individuals may complain to the Information Commissioner if they believe their privacy has been interfered with and there has been a breach of information handling requirements including those relating to:

  • the APPs;

  • an approved Privacy Code, with limited exceptions;

  • the credit-reporting provisions in the Privacy Act and the CR Code 2014;

  • the TFN guidelines;

  • the guidelines for the Medicare Benefits and Pharmaceutical Benefits Programs;

  • the Commonwealth Spent Convictions Scheme; or 

  • the CDR scheme.

The OAIC’s website (www.oaic.gov.au) includes information about whether the commissioner is likely to be able to handle a complaint, and information about the complaint process. 

Complaints to the Information Commissioner

Chapter: 12.2: Privacy and your rights

Contributor: Melanie Casley, Senior Privacy Consultant, Salinger Privacy

Current as of: 1 September 2024

Law Handbook Page: 1010

Next Section: Victorian privacy legislation: Privacy and Data Protection Act

For Good Digital https://www.forgooddigital.com.au/
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Privacy protection in Australia: Other Commonwealth legislation and guidelines
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Victorian privacy legislation: Privacy and Data Protection Act